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A letter from our President and CEO regarding COVID-19/Coronavirus

It is our mission to change lives. It is our duty to protect our employees. This is our plan to achieve both objectives.

The world is grappling with the COVID-19/Coronavirus pandemic, and Standard Process is no exception. As terms like “Social Distancing” continue to dominate our public dialogue, we understand that moments like these are when products such as ours can have the greatest impact.

It is our mission to change lives. It is our duty to protect our employees. This is our plan to achieve both objectives.

  • We will continue to manufacture, package and ship products.
  • Many of our products have seen increased demand. Our manufacturing team is working hard to keep pace with all customer needs.
  • We aim to provide the same great experiences our customers have come to expect. Unfortunately, longer on-hold times or back-ordered products may present momentary disruptions. We will keep these to a minimum, and apologize in advance for any inconveniences.
  • Standard Process office employees will work remotely until at least Monday, April 6. They will continue to be reachable by email and cell phone.
  • Our Customer Care team will also be working remotely. They will maintain regular business hours, and be reachable through the usual phone numbers and email addresses.
  • The Standard Process certified organic farm will continue to operate as we prepare for our planting season and manufacturing needs.
  • If any of our remaining on-site employees experience symptoms consistent with COVID-19/Coronavirus, they will be sent home immediately. 
  • All Standard Process business travel is suspended. Personal travel is also strongly discouraged. Employees returning from international travel are expected to remain in isolation for 14 days.
  • We are restricting visitors to our facilities until further notice.

Standard Process sells its products through practitioner partners, many of whom have said that in-person consultations may be reduced or eliminated. We encourage our practitioners and their patients to take advantage of Patient Direct™, which allows patients to order products online without the need for an in-person visit, and have products shipped directly to their homes. Patients can visit our practitioner finder for a list of practitioners with this option available in your area.

As always, we encourage patients to work with health care practitioners to determine which supplements are best for them.  

If you have questions, please email our Customer Care team at sporders@standardprocess.com.

We're committed to meeting your needs while keeping our employees and their families safe. More than ever, we believe in supporting health through our whole food-based solutions.

Yours in health,

Charlie DuBois
President and CEO
Standard Process Inc.